JKSSB Sub Inspector 2022 Q40 solved answer

Question

How can barriers created by refutations and arguments be resolved?

1. A. listening to the views of the other
2. B. trying to prove one's own views are correct
3. C. setting up the sender or receiver at a higher position
4. D. Selecting the contradictions

Answer

Correct option: A - listening to the views of the other

Communication barriers created by refutations, arguments, or disagreements are best resolved by active listening -- genuinely hearing and considering the other person's viewpoint. When people feel heard, they become less defensive and more open to dialogue. Trying to prove your own views correct only escalates the conflict, while dominating or dismissing the other's perspective deepens the divide. Respectful listening is the foundation of effective conflict resolution in communication.