In the author's view, what determines whether social media supports or undermines democracy?

English Comprehension ·Previously asked in SSC CGL 2025

View the full solved paper: SSC CGL 2025 Tier I — 12 Sep 2025 (Shift 2)

Question

Read the following passage and answer the questions based on the passage:

The proliferation of social media has fundamentally transformed the democratic landscape, acting both as a catalyst for civic engagement and a conduit for manipulation. Platforms like Twitter, Facebook, and Instagram, once relegated to the domain of personal expression, now serve as powerful instruments of political discourse, enabling citizens to articulate opinions, mobilize for causes, and scrutinize authority in real-time. At its core, democracy thrives on the free flow of information, and social media ostensibly democratizes this process by dismantling traditional gatekeeping. Political leaders communicate directly with constituents, bypassing editorial filters, while grassroots movements harness virality to amplify marginalized voices. During critical events—be it elections, protests, or legislative debates—social media acts as a digital agora, fostering participatory dialogue that was once confined to town halls or print columns.

However, this unprecedented openness is double-edged. The same platforms that disseminate truth can also propagate misinformation, polarize public opinion, and algorithmically reinforce ideological silos. Electoral interference through fake accounts, coordinated trolling, and the spread of disinformation campaigns have threatened electoral integrity in several democracies. Moreover, emotionally charged content, optimized for engagement rather than accuracy, often eclipses nuanced debate, reducing political discourse to a cacophony of outrage. The role of social media in democracy, therefore, is contingent not just on its technological architecture, but on the ethical frameworks governing its use. Regulatory oversight, media literacy, and algorithmic transparency are essential to harness its democratic potential while mitigating its subversive tendencies.

In essence, social media is neither inherently virtuous nor inherently corrosive—it is a mirror of societal intent. Whether it becomes a pillar of democratic resilience or a tool of populist distortion depends largely on how it is wielded by citizens, institutions, and platforms alike.

In the author's view, what determines whether social media supports or undermines democracy?

  1. A. Political advertisements
  2. B. How platforms are funded
  3. C. Societal intent and ethical usage (Correct answer)
  4. D. Popularity of influencers

Correct Answer

Option C — Societal intent and ethical usage

Detailed Solution & Explanation

The correct answer is Societal intent and ethical usage.

Key Points

  • The concluding paragraph gives the author's verdict: social media is *'neither inherently virtuous nor inherently corrosive—it is a mirror of societal intent.'*
  • Whether it strengthens or damages democracy *'depends largely on how it is wielded by citizens, institutions, and platforms alike.'*
  • So the determining factor is societal intent and ethical usage, not any property of the technology itself.

Additional Information

  • This is the passage's central argument, restated earlier as well: the role of social media 'is contingent not just on its technological architecture, but on the ethical frameworks governing its use'.
  • Political advertisements, funding models and influencer popularity are all specific mechanisms the passage never singles out as decisive — they are narrower than the answer required.
  • Questions phrased 'in the author's view' point to the conclusion or thesis rather than to supporting detail, so the final paragraph is usually where the answer sits.

Topics covered: SSC CGL English English SSC CGL 12 Sep 2025 Q94