What is the meaning of miscommunication?

English Language ·Previously asked in JKSSB Sub Inspector (Executive) 2022

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Question

What is the meaning of miscommunication?

  1. A. Using the wrong medium to communicate
  2. B. Using the wrong language
  3. C. Disturbance in the channel of communication
  4. D. The receiver not perceiving the intended meaning of the message (Correct answer)

Correct Answer

Option D — The receiver not perceiving the intended meaning of the message

Detailed Solution & Explanation

The correct answer is The receiver not perceiving the intended meaning of the message.

Key Points

  • Miscommunication occurs when the receiver does not perceive or understand the intended meaning of the sender's message.
  • Despite the sender encoding the message correctly and using the right medium, if the receiver decodes it differently -- due to ambiguous language, cultural differences, assumptions, or distractions -- miscommunication results.
  • It is not simply about using the wrong medium or language, or channel disturbance; the defining characteristic is the failure of the receiver to grasp the sender's intended meaning.